fbpx

Webinar: Real-Time Portfolio & Project Management at Rogers – Client Case Study

July 9, 2020

Real-Time Portfolio & Project Management at Rogers – A conversation with Michelle Boutin, Director of Operations (PMO), and Cristian Lazar, Senior Manager, Service Management Tools

This webinar is a case study of how Rogers moved from a fragmented approach for Project and Portfolio Management to a consolidated platform using Confluence, Jira and Jira Service Desk along with the main planning engine: BigPicture by SoftwarePlant; other apps include Comalatech’s Document Management, Power Scripts for Enhanced Automation, Insight, Eazy BI, plus others.

We are pleased to have Michelle Boutin (Business lead) and Cristian Lazar from the Enterprise Support team from Rogers speak with Miles Faulkner (Co-CEO, Blended Perspectives) about the journey especially the challenge of using Agile to build a PPM solution that spanned:

  • Intake
  • Enterprise Portfolio Management
  • Project management and status reporting
  • Overall analysis and reporting

Finally, we will be discussing the next stages in Rogers’ journey towards a real-time PPM solution.

Michelle Boutin

Director of Operations (PMO)

20+ years of experience in managing complex projects and leading strategic transformations. Award-winning, charismatic, and result-driven Senior Level Executive with extensive theoretical and hands-on, progressive experience in successfully delivering on complex and cross-functional initiatives and projects to achieve strategic vision for the business. An inspirational leader with an excellent track record of success in defining the PMO strategy, developing and driving change across the business, proactively identifying and mitigating risks to ensure continuous improvement and competitive advantage.

Cristian Lazar

Sr. Manager, Service Management Tools 

Skilled product delivery lead with a strong blend of technical experience in the Telecom industry (Wireless, VoIP, IPTV) and a broad understanding of the business and consumer challenges, who thrives on delivering superior customer experience. Effective at building and deepening productive relationships with all business, product, and technology stakeholders. Analytical problem-solver with excellent judgment and a detail-oriented nature. Proficient in accomplishing dramatic results with a technology hands-on and strategic leadership style in delivering cross-functional programs.

Miles Faulkner

Co-CEO at Blended Perspectives

Highly experienced and seasoned IT Services and Project Manager, Agile Scrum Master, PMI, and ITIL certified. He is highly conversant with Atlassian products, especially Jira and Confluence. Miles has a wide experience in both infrastructure and development environments and is responsible for a range of large scale clients and initiatives to radically improve the performance and capability of IT and Business teams. He provides value-added services in best practices for Jira configuration to support software development, ITIL processes as well as project & program management.



Rogers Canada is a $15B technology and media company providing wireless, residential, and media to Canadians and Canadian businesses, employing 25,000 staff. Rogers shares are publicly traded on the Toronto Stock Exchange (TSX: RCI.A and RCI.B) and on the New York Stock Exchange (NYSE: RCI).
Blended Perspectives is an Atlassian Solutions Platinum Partner with experience across various industries and organizations. For over 13 years our certified experts have been providing a full range of services and innovative, cost-effective Agile, Scrum, and Scaled Agile solutions built on Atlassian products – for I.T. and beyond. Our unique, solutions-based offering, is powered by a proprietary set of templates and patterns, tailored to each business practice, process, and complexity, enabling our clients to grow and achieve peak efficiency. We have deep technical skills in all things Atlassian and are also a certified Atlassian Training partner.

Watch our previous webinars:

[Webinar] Atlassian Team ’22 Recap and State of the Marketplace

Who are the movers and shakers, a special segment on Appfire, and the implications for customers and vendors? This webinar will cover all major categories of the marketplace including category leaders, analysis of free vs. paid, the most interesting use cases. We will be highlighting fast-moving categories and apps which will help organizations understand better how best to leverage their Atlassian investment.

Webinar – Data Center Migration

Watch this webinar to learn our tips for migrating to Atlassian Data Center. Based on our extensive experience we lay out a roadmap starting with defining the target state through to data migration and production.

Jira Align

Webinar: Jira Align: Why It’s Such a Big Deal

Watch a conversation between Dan MacMillan, Director Channel Development and Miles Faulkner CEO, Blended Perspectives discussing the Align solution.
Jira Align is the premier Scaled Agile transformation application which works in harmony with Jira. We discuss the reasons why this solution is the tool of choice for enterprise transformations.

Webinar – Accelerate Your Cloud Journey

Watch our webinar to learn how to accelerate your Atlassian Cloud journey. At Blended Perspectives, we regularly perform much more complex migrations: supported and unsupported apps, custom workarounds, data clean up, and of course, finally getting you to the cloud. If you’re considering migrating to Cloud, you’ll be able to learn from our experience including tips and tricks.

[Webinar] Time is Money – Why Time Management still matters for all teams

Who are the movers and shakers, a special segment on Appfire, and the implications for customers and vendors? This webinar will cover all major categories of the marketplace including category leaders, analysis of free vs. paid, the most interesting use cases. We will be highlighting fast-moving categories and apps which will help organizations understand better how best to leverage their Atlassian investment.

Road to a successful atlassian cloud migration

[Webinar] Road To a Successful Cloud Migration – Best Practices and Stories from the field

We gathered all the technical testimonies in cloud migrations and have distilled the defining lessons as well as tips & tricks to make your Atlassian cloud migration quicker, more effective, and minimize any hiccups

Webinar BigPicture Updates from Appfire and Atlassian Marketplace updates

[Webinar] Getting the BigPicture – Updates from Appfire and All Things PPM

Learn how our PPM solution blueprint comprising Appfire suite of apps can provide you with advanced real-time portfolio, program, and project management in Jira

Webinar - Productivity in Confluence

[Webinar] Productivity in Confluence – October 21, 2021

There are many reasons to link issues, and many ways to do so. To use Insight or not? Customers still often ask this question. Issue-linking provides the foundational capability for many of our solution blueprints, from PPM to GRC and beyond. We will review many of the key use-cases for linking issues and third-party apps that provide this functionality. We’ll cover data catalogues, asset records in Jira, requests from Service Management, and the power and limitations of object graphing.

Portal Apps for Confluence and Jira

Portal Webinar Recap

We recently ran a webinar on Portal apps for Jira and Confluence. Portal apps can be key to bringing context to work for role-workers and helping individuals feel a sense of orientation, especially in large corporate settings. Here’s a recap of all of the main points from the webinar:

Diagramming: A Surprisingly Hot Atlassian Marketplace Category

Watch this webinar about the increasingly popular Atlasssin Marketplace category – Diagramming – (the fourth largest by total instances) we will identify the major players, market size, main use cases and savings you can make by moving all your diagrams to Confluence.

en_USEN