Webinar: Real-Time Portfolio & Project Management at Rogers – Client Case Study

July 9, 2020

Real-Time Portfolio & Project Management at Rogers – A conversation with Michelle Boutin, Director of Operations (PMO), and Cristian Lazar, Senior Manager, Service Management Tools

This webinar is a case study of how Rogers moved from a fragmented approach for Project and Portfolio Management to a consolidated platform using Confluence, Jira and Jira Service Desk along with the main planning engine: BigPicture by SoftwarePlant; other apps include Comalatech’s Document Management, Power Scripts for Enhanced Automation, Insight, Eazy BI, plus others.

We are pleased to have Michelle Boutin (Business lead) and Cristian Lazar from the Enterprise Support team from Rogers speak with Miles Faulkner (Co-CEO, Blended Perspectives) about the journey especially the challenge of using Agile to build a PPM solution that spanned:

  • Intake
  • Enterprise Portfolio Management
  • Project management and status reporting
  • Overall analysis and reporting

Finally, we will be discussing the next stages in Rogers’ journey towards a real-time PPM solution.

Webinar: Real-Time Portfolio & Project Management at Rogers - Client Case Study 41

Michelle Boutin

Director of Operations (PMO)

20+ years of experience in managing complex projects and leading strategic transformations. Award-winning, charismatic, and result-driven Senior Level Executive with extensive theoretical and hands-on, progressive experience in successfully delivering on complex and cross-functional initiatives and projects to achieve strategic vision for the business. An inspirational leader with an excellent track record of success in defining the PMO strategy, developing and driving change across the business, proactively identifying and mitigating risks to ensure continuous improvement and competitive advantage.

Webinar: Real-Time Portfolio & Project Management at Rogers - Client Case Study 42

Cristian Lazar

Sr. Manager, Service Management Tools 

Skilled product delivery lead with a strong blend of technical experience in the Telecom industry (Wireless, VoIP, IPTV) and a broad understanding of the business and consumer challenges, who thrives on delivering superior customer experience. Effective at building and deepening productive relationships with all business, product, and technology stakeholders. Analytical problem-solver with excellent judgment and a detail-oriented nature. Proficient in accomplishing dramatic results with a technology hands-on and strategic leadership style in delivering cross-functional programs.

Webinar: Real-Time Portfolio & Project Management at Rogers - Client Case Study 43

Miles Faulkner

Co-CEO at Blended Perspectives

Highly experienced and seasoned IT Services and Project Manager, Agile Scrum Master, PMI, and ITIL certified. He is highly conversant with Atlassian products, especially Jira and Confluence. Miles has a wide experience in both infrastructure and development environments and is responsible for a range of large scale clients and initiatives to radically improve the performance and capability of IT and Business teams. He provides value-added services in best practices for Jira configuration to support software development, ITIL processes as well as project & program management.



Rogers Canada is a $15B technology and media company providing wireless, residential, and media to Canadians and Canadian businesses, employing 25,000 staff. Rogers shares are publicly traded on the Toronto Stock Exchange (TSX: RCI.A and RCI.B) and on the New York Stock Exchange (NYSE: RCI).
Blended Perspectives is an Atlassian Solutions Platinum Partner with experience across various industries and organizations. For over 13 years our certified experts have been providing a full range of services and innovative, cost-effective Agile, Scrum, and Scaled Agile solutions built on Atlassian products – for I.T. and beyond. Our unique, solutions-based offering, is powered by a proprietary set of templates and patterns, tailored to each business practice, process, and complexity, enabling our clients to grow and achieve peak efficiency. We have deep technical skills in all things Atlassian and are also a certified Atlassian Training partner.

Watch our previous webinars:

ITSM and DevOps Connected – a practical guide based on best practices. 21

ITSM and DevOps Connected – a practical guide based on best practices.

Welcome to watch our Connecting the Enterprise webinar; why it matters in ITSM explained. Enjoy!

Webinar: Planning Apps in Atlassian Jira - A Detailed Update 23

Webinar: Planning Apps in Atlassian Jira – A Detailed Update

Webinar highlights: Traditional planning is making a comeback in Jira – growth in the last year is well beyond pure Agile – long live the Gantt! Simple Calendar planning and checklists are increasingly popular. The main players – SoftwarePlant, Tempo and Atlassian – own close to 50% of the market between them.

Webinar: A Detailed Review of Automation & Scripting Apps for Jira, Confluence & BitBucket 25

Webinar: A Detailed Review of Automation & Scripting Apps for Jira, Confluence & BitBucket

There are 159,000 customers using Atlassian and this Marketplace category is the fifth largest – find out what’s hot and trending. Make more informed decisions with fact-based, objective analysis from Blended Perspectives.

Enhancing an organization's productivity with ITIL 4's "Value Chain" 27

Enhancing an organization’s productivity with ITIL 4’s “Value Chain”

Watch this engaging webinar where Troy DuMoulin (VP R&D at Pink Elephant) and Miles Faulkner (Co-CEO of Blended Perspectives) will describe the full stack of culture, practice, and automation as critical success factors for taking an integrated end-to-end approach to processes and automation.

Reporting on Reporting - A Comprehensive Analysis of Reporting Apps in the Atlassian Marketplace 29

Reporting on Reporting – A Comprehensive Analysis of Reporting Apps in the Atlassian Marketplace

Watch our webinar about the Atlassian Marketplace Reporting category on all things Reporting in Jira and Confluence. Who are the main players and fast movers? How big is this category and what are the main use cases?

Diagramming: A Surprisingly Hot Atlassian Marketplace Category 31

Diagramming: A Surprisingly Hot Atlassian Marketplace Category

Watch this webinar about the increasingly popular Atlasssin Marketplace category – Diagramming – (the fourth largest by total instances) we will identify the major players, market size, main use cases and savings you can make by moving all your diagrams to Confluence.

Webinar - Updated analysis on the testing market - SmartBear acquisition of TM4J 33

Webinar – Updated analysis on the testing market – SmartBear acquisition of TM4J

Watch this webinar as we provide a context for assessing testing apps, identifying the relevant ones for discussion, analyzing their strengths and weaknesses.

Real Time PPM (Portfolio & Project Management) 35

Real Time PPM (Portfolio & Project Management)

This webinar will cover all the essentials of what makes a world-class PPM in terms of processes and tools. By architecting Jira and Confluence with a range of additional apps we can show how real-time consolidated reporting can be achieved reducing integration costs and complexity, huge savings in PM administrative time, improving tactical team performance and a range of other benefits.

Advanced insights into Cloud migrations, beyond the playbook 37

Advanced insights into Cloud migrations, beyond the playbook

Watch this webinar if you’re considering migrating to Cloud to learn from our experience.At Blended Perspectives, we regularly perform much more complex migrations: supported and unsupported apps, custom workarounds, data clean up, and of course, finally getting you to the cloud.

Webinar - Data Center Migration 39

Webinar – Data Center Migration

Watch this webinar to learn our tips for migrating to Atlassian Data Center. Based on our extensive experience we lay out a roadmap starting with defining the target state through to data migration and production.

en_USEN
Share This