[Webinar] Integrated ITSM – Beyond JSM – April 15, 2021

March 30, 2021

We will show you how in practical terms and a walk through of  how ITIL4 can be more than just a dream but in fact reality. We will also show how Service Management can be a fully “enmeshed” capability with other enterprise processes.

Jira Service Management will feature front and center along with Atlassian cloud capabilities. Another interesting dimension is that we will be introducing our cloud implementation of Refined for Jira.

Speaker

[Webinar] Integrated ITSM - Beyond JSM - April 15, 2021 37

Miles Faulkner

CEO @Blended Perspectives

Highly experienced and seasoned IT Services and Project Manager, Agile Scrum Master, PMI, and ITIL certified. He is highly conversant with Atlassian products, especially Jira and Confluence. Miles has a wide experience in both infrastructure and development environments and is responsible for a range of large scale clients and initiatives to radically improve the performance and capability of IT and Business teams. He provides value-added services in best practices for Jira configuration to support software development, ITIL processes as well as project & program management.

Blended Perspectives is an Atlassian Solutions Platinum Partner with experience across various industries and organizations. For over 13 years our certified experts have been providing a full range of services and innovative, cost-effective Agile, Scrum, and Scaled Agile solutions built on Atlassian products – for I.T. and beyond. Our unique, solutions-based offering, is powered by a proprietary set of templates and patterns, tailored to each business practice, process, and complexity, enabling our clients to grow and achieve peak efficiency. We have deep technical skills in all things Atlassian and are also a certified Atlassian Training partner.

Watch our previous webinars:

Real Time PPM (Portfolio & Project Management) 19

Real Time PPM (Portfolio & Project Management)

This webinar will cover all the essentials of what makes a world-class PPM in terms of processes and tools. By architecting Jira and Confluence with a range of additional apps we can show how real-time consolidated reporting can be achieved reducing integration costs and complexity, huge savings in PM administrative time, improving tactical team performance and a range of other benefits.

Reporting on Reporting - A Comprehensive Analysis of Reporting Apps in the Atlassian Marketplace 21

Reporting on Reporting – A Comprehensive Analysis of Reporting Apps in the Atlassian Marketplace

Watch our webinar about the Atlassian Marketplace Reporting category on all things Reporting in Jira and Confluence. Who are the main players and fast movers? How big is this category and what are the main use cases?

Webinar - Updated analysis on the testing market - SmartBear acquisition of TM4J 23

Webinar – Updated analysis on the testing market – SmartBear acquisition of TM4J

Watch this webinar as we provide a context for assessing testing apps, identifying the relevant ones for discussion, analyzing their strengths and weaknesses.

Diagramming: A Surprisingly Hot Atlassian Marketplace Category 25

Diagramming: A Surprisingly Hot Atlassian Marketplace Category

Watch this webinar about the increasingly popular Atlasssin Marketplace category – Diagramming – (the fourth largest by total instances) we will identify the major players, market size, main use cases and savings you can make by moving all your diagrams to Confluence.

Webinar - A detailed Review of Administration Apps for Atlassian 27

Webinar – A detailed Review of Administration Apps for Atlassian

Watch our webinar to find out all about leading apps to help make the world of supporting Atlassian easier.

BigPicture

Webinar: BigPicture 8 Is Here! Improved Support for All Types of Planning in Enterprises

With only 1/3 of most companies IT as pure agile, hybrid planning modes are very important to ensure real time planning and portfolio management. Learn about the feedback from thousands of companies which led to this game changing new release of BigPicture 8.

Webinar: Agile ITSM Advanced Asset Management 30

Webinar: Agile ITSM Advanced Asset Management

With Atlassian’s acquisition of Mindville’s Insight, Atlassian is sending a signal that it is intent on becoming the leader in the ITSM and ESM space. This webinar covers how the Insight Asset Management solution works with Jira Service Desk, the future product plans Atlassian has for Insight, how Agile ITSM is changing enterprise performance velocity and the competitive landscape.

Webinar: A Detailed Review of Automation & Scripting Apps for Jira, Confluence & BitBucket 32

Webinar: A Detailed Review of Automation & Scripting Apps for Jira, Confluence & BitBucket

There are 159,000 customers using Atlassian and this Marketplace category is the fifth largest – find out what’s hot and trending. Make more informed decisions with fact-based, objective analysis from Blended Perspectives.

Webinar - Cost Management in Jira Cloud - How to gain visibility into project costs, revenue, and overall health in Jira 34

Webinar – Cost Management in Jira Cloud – How to gain visibility into project costs, revenue, and overall health in Jira

Watch an webinar where we discuss discuss the Tempo Team how to use Tempo’s new financial tracking solution – Cost Tracker for Tempo Timesheets in Jira Cloud for fluid cost tracking.

Planning Planning Planning Webinar

Planning Webinar Recap

At Blended Perspectives, we’re keen to share our extensive knowledge on all things Atlassian through our webinars and we’re very happy that so many of you choose to join us both live and on-demand. However, we also recognize that in the busy work day many would be viewers struggle to find an hour to set aside. Therefore, from now on all of our webinars will be accompanied by a brief summary that covers all of the key points so no one has to miss out.

Our recent webinar was on “Planning! Planning! Planning!”. Planning is a hugely significant category and we thought that it was about time for a recap, especially with recent developments–in particular Jira Work Management. Here’s our summary of all of the main points from the webinar:

en_USEN
Share This