We will show you how in practical terms and a walk through of how ITIL4 can be more than just a dream but in fact reality. We will also show how Service Management can be a fully “enmeshed” capability with other enterprise processes.
Jira Service Management will feature front and center along with Atlassian cloud capabilities. Another interesting dimension is that we will be introducing our cloud implementation of Refined for Jira.
CEO @Blended Perspectives
Highly experienced and seasoned IT Services and Project Manager, Agile Scrum Master, PMI, and ITIL certified. He is highly conversant with Atlassian products, especially Jira and Confluence. Miles has a wide experience in both infrastructure and development environments and is responsible for a range of large scale clients and initiatives to radically improve the performance and capability of IT and Business teams. He provides value-added services in best practices for Jira configuration to support software development, ITIL processes as well as project & program management.
Blended Perspectives is an Atlassian Solutions Platinum Partner with experience across various industries and organizations. For over 13 years our certified experts have been providing a full range of services and innovative, cost-effective Agile, Scrum, and Scaled Agile solutions built on Atlassian products – for I.T. and beyond. Our unique, solutions-based offering, is powered by a proprietary set of templates and patterns, tailored to each business practice, process, and complexity, enabling our clients to grow and achieve peak efficiency. We have deep technical skills in all things Atlassian and are also a certified Atlassian Training partner.
Watch our previous webinars:
Watch this webinar to learn our tips for migrating to Atlassian Data Center. Based on our extensive experience we lay out a roadmap starting with defining the target state through to data migration and production.
Watch our webinar about the Atlassian Marketplace Reporting category on all things Reporting in Jira and Confluence. Who are the main players and fast movers? How big is this category and what are the main use cases?
Watch our Integrated ITSM – Beyond JSM webinar. We will show how Service Management can be a fully “enmeshed” capability with other enterprise processes.
Watch this webinar about the increasingly popular Atlasssin Marketplace category – Diagramming – (the fourth largest by total instances) we will identify the major players, market size, main use cases and savings you can make by moving all your diagrams to Confluence.
As a development team scales up, Jira’s default ticket hierarchy (epic/story/sub-task) can lead to a project visibility problem: You can’t see the forest for the trees. Watch this webinar to learn how BlueCat visualizes their work, and tames scale and complexity.
Watch this webinar if you’re considering migrating to Cloud to learn from our experience.At Blended Perspectives, we regularly perform much more complex migrations: supported and unsupported apps, custom workarounds, data clean up, and of course, finally getting you to the cloud.
As the fastest growing category on the Marketplace, Jira users are increasingly recognizing the time saving and productivity boosting potential that integration applications have. In this category report we outline the wide array of integration apps available to Jira users while also giving our take on the most popular and fastest movers in this space.
This webinar will cover all the essentials of what makes a world-class PPM in terms of processes and tools. By architecting Jira and Confluence with a range of additional apps we can show how real-time consolidated reporting can be achieved reducing integration costs and complexity, huge savings in PM administrative time, improving tactical team performance and a range of other benefits.