Atlassian Solutions, Blended Perspectives News, Blended Perspectives Webinars, ITSM, Webinar

Webinar: Agile ITSM Advanced Asset Management

August 20, 2020

By Hesam Bahmanabadi

A conversation with Paul Buffington, Principal Solutions Engineer Atlassian Jira Service Desk, Miles Faulkner, Co-CEO, Blended Perspectives, and Mindville‘s Insight team.

With Atlassian’s acquisition of Mindville’s Insight, Atlassian is sending a signal that it is intent on becoming the leader in the ITSM and ESM space. This webinar will cover how the Insight Asset Management solution works with Jira Service Desk, the future product plans Atlassian has for Insight, how Agile ITSM is changing enterprise performance velocity and the competitive landscape.

Paul Buffington

Principal Solutions Engineer for ITSM @Atlassian

As a member of the Atlassian Enterprise team, Paul is responsible for helping customers redefine the shape of modern ITSM. His passion for all things IT is driven by 15+ years of consulting in the industry. His expertise spans Atlassian products but also goes beyond the technology to helping teams improve the way they work. Paul enjoys spending time with family and their three golden retrievers on the Oregon coast. Hiking and photography are a perfect weekend for him.

Sandra Axelsdottir

Channel Manager at Mindville

Sandra has been managing Mindville’s partners around the globe, as well as promoting Insight to customers at various events, for the past two years. With over 10 years experience in the Atlassian Ecosystem, Sandra holds a Jira administration and Jira Agile Software Development certifications and has worked with numerous customers throughout the years on implementing Atlassian solutions.

Miles Faulkner

Co-CEO at Blended Perspectives

Highly experienced and seasoned IT Services and Project Manager, Agile Scrum Master, PMI, and ITIL certified. He is highly conversant with Atlassian products, especially Jira and Confluence. Miles has a wide experience in both infrastructure and development environments and is responsible for a range of large scale clients and initiatives to radically improve the performance and capability of IT and Business teams. He provides value-added services in best practices for Jira configuration to support software development, ITIL processes as well as project & program management.

Blended Perspectives is an Atlassian Solutions Platinum Partner with experience across various industries and organizations. For over 13 years our certified experts have been providing a full range of services and innovative, cost-effective Agile, Scrum, and Scaled Agile solutions built on Atlassian products – for I.T. and beyond. Our unique, solutions-based offering, is powered by a proprietary set of templates and patterns, tailored to each business practice, process, and complexity, enabling our clients to grow and achieve peak efficiency. We have deep technical skills in all things Atlassian and are also a certified Atlassian Training partner.

Watch our previous webinars:

Webinar: BigPicture 8 Is Here! Improved Support for All Types of Planning in Enterprises

With only 1/3 of most companies IT as pure agile, hybrid planning modes are very important to ensure real time planning and portfolio management. Learn about the feedback from thousands of companies which led to this game changing new release of BigPicture 8.

Webinar: Jira Align: Why It’s Such a Big Deal

Watch a conversation between Dan MacMillan, Director Channel Development and Miles Faulkner CEO, Blended Perspectives discussing the Align solution.
Jira Align is the premier Scaled Agile transformation application which works in harmony with Jira. We discuss the reasons why this solution is the tool of choice for enterprise transformations.

[Webinar] Atlassian Team 21 event recap

Watch a quick overview of all the announcements from Team 21 and highlight the most important news from around the Atlassian world.

Real Time PPM (Portfolio & Project Management)

This webinar will cover all the essentials of what makes a world-class PPM in terms of processes and tools. By architecting Jira and Confluence with a range of additional apps we can show how real-time consolidated reporting can be achieved reducing integration costs and complexity, huge savings in PM administrative time, improving tactical team performance and a range of other benefits.

Webinar – Portal Apps for Confluence and Jira – June 24, 2021

Join us for a review of portal technologies for Atlassian-based environments, answering what can be a surprisingly tricky question: how role-workers can get into context to work.
Jira & Confluence are the platforms of choice for over 60,000 organizations. Worldwide, millions of knowledge workers use customized Atlassian workspaces tailored to their departmental and teams’ needs.

Reporting on Reporting – A Comprehensive Analysis of Reporting Apps in the Atlassian Marketplace

Watch our webinar about the Atlassian Marketplace Reporting category on all things Reporting in Jira and Confluence. Who are the main players and fast movers? How big is this category and what are the main use cases?

Webinar- All things Marketplace Atlassian

[Webinar] All Things Marketplace- 2021 Highlights – July 22, 2021

Who are the movers and shakers, a special segment on Appfire, and the implications for customers and vendors? This webinar will cover all major categories of the marketplace including category leaders, analysis of free vs. paid, the most interesting use cases. We will be highlighting fast-moving categories and apps which will help organizations understand better how best to leverage their Atlassian investment.

Webinar – ITIL 4: The Promise vs The Reality

Watch this news breaking webinar Miles Faulkner and George Spalding discuss the evolution of ITIL 4 and Atlassian’s Jira Service Management. It’s been nearly a year now since we had Troy DuMoulin with us to discuss velocity across the enterprise and we wanted to revisit ITIL 4’s progress to date.

[Webinar] Planning planning planning! – June 10, 2021

It’s been a while since we covered planning but it was one of our most successful webinars. So we’re gonna give you an update. There been a lot of developments in the category. The most notable being Jira Work Management. We will be doing a comprehensive review of JWM and it’s role vs. 3rd party planning apps. We have some interesting conclusions which suggest a powerful combination of both JWM and heavy-weight planning apps is the best strategy. We will also cover the latest developments in Jira Align.

[Webinar] Linchpin – your work HQ

Join us for a tour of Linchpin and the upcoming Linchpin Cloud – social personalized intranets that extend Confluence to coordinate larger teams, bring in the voice of corporate communications, and much more.