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Jira: Applicable to a World outside of Software Engineering

Jira is increasingly used outside Atlassian’s traditional targeted market of Software Engineering. At Blended Perspectives, it is also our key tool for our strategic planning, customer relationship management and book keeping processes. These are all areas nothing to do with developing software. At a current engagement for Canadian insurance institution, we are extending our Jira-based Project and Portfolio Management methodology and templates. Our aim is to simplify their laborious Microsoft Excel based process into a dynamically and automatically generated dashboard in Jira.

However after a decade of development there are few if any tracking, workflow and process issues that Jira can’t address. It can be put to such diverse uses because underneath it is an extremely versatile database, workflow engine and time tracking system. Atlassian has a heritage in using those capabilities to drive productivity in software teams. These same capabilities can be used in many industries.

Technically-minded teams love Jira because it lets them capture the detail that they need and keeps their users in-the-loop. This is also because it has powerful reporting capabilities. These can also show management progress and highlight what needs to be focused on.

Finally, if you need…

To work with end users, or implement Service Level Agreements, check out Jira Service Desk. Alternatively, you can contact us, here.

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Blended Perspectives is Canada’s largest Atlassian Solution Partner providing Consulting, Managed Hosting, Installation, Data Migration, Performance Tuning and Certified Atlassian training. We have deep expertise in all Atlassian products with certified experts covering the full lifecycle for SDLC, Service Desk and broader business application support.
Founded in 2007 after years of experience serving clients in Canada, Europe, USA and Australia; Blended Perspectives’ mission is to enable Corporations to unleash the power of their teams and to leverage the true potential of their business via enhanced tools and processes.