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We’ve talked in a previous article, Eight Characteristics of Healthy Leadership Teams, about the Atlassian Team Health Check toolkit for a team of IT leaders.

Archana Rao, Chief Information Officer for Atlassian, proposes a new approach to analyze and improve IT team’s performance covering eight areas structured in a similar framework:

  1. Customer centricity
  2. Team leadership
  3. Balanced team
  4. Service mandate
  5. Service levels
  6. Tools and processes
  7. Effective partnerships
  8. Reporting and analytics