ESM State of the Market and the Case for “Nimble” Service Desk Technology
This paper discusses the rise of “Enterprise Service Management”, why it matters and why it’s important for enterprises to ensure they ride this productivity wave.
itSMF – GTA – Connecting the Disconnected Enterprise
Get your free ticket to itSMF – GTA – Connecting the Disconnected Enterprise
Be Happy! What we can learn from British Football about high performance teams and management
Seems as though an extremely competitive environment doesn’t rule out the idea that happy teams managed by excellent managers perform better. It seems to me though that a common theme among the younger, more successful managers – is that in the face of intense stress, they seem to find a way to be happy. And happy is infectious.
Six steps to select and implement Atlassian 3rd party apps
3rd party app selection should be strategic, selective, tested and deployed all as quickly as possible to ensure that your teams are able to leverage the power of the Atlassian toolkit. Naturally we can help you with your journey.
Re-connecting the disconnected organization (save a lot of money too!)
The answer isn’t to find a way to integrate a Salesforce or a Smartspring with our planning – it’s simply to do CRM in Jira! Jira has all the tools and add-ons needed to connect the organization rather than disconnect it.