Rich Filters Service Desk Dashboards
Rich Filters::Service Desk Dashboards
Dynamic filters & statistics on SD fields
Rich Filters::Service Desk Dashboards extends your regular rich filters with functionality specific to Jira Service Desk.
Statistics, charts & metrics on SLA fields
Monitor the performance of your Service Desk teams with statistics, charts & metrics based on SLA fields.
Single and cross-project SLA time series
Use time series to point out trends and hint at correlations and tendencies in your Service Desk activity. Define time series based on SLA fields and monitor SLA values across single or multiple service desks.