ProForma Support Triage Workflow

ProForma Support Triage Workflow

ProForma Support Triage Workflow

Bug Reporting and Triage Workflow
This workflow empowers support teams to triage tickets reducing duplication of effort between support agents and support engineers, and allowing engineers to find the information they need quickly and easily.

Bug Reporting and Triage Use Case
Use this workflow as part of a use case that allows you to standardize data collection, optimize communication between support and engineering, and automate the creation of bug issues in your development project.

Support Request and Bug Triage Forms
This workflow works well with ProForma forms that collect all of the needed information without requiring Jira custom fields. Access the Support Request form and the Bug Triage form from our instant access demo.

ProForma Support Triage Workflow

Blended Perspectives's key objective is to assist clients with the adoption of great 3rd party apps for the Atlassian Suite.

Based on our experience working with our clients and our in-depth research into the Atlassian Marketplace ecosystem. Sorting through the thousands of apps available, finding the hidden diamonds, can be quite a difficult and time-consuming task. This is where our unique expertise in the market can help you by analyzing and identifying the right apps to support your successful adoption of Atlassian tools.

Our Blended Perspectives' apps categories are listed below:

  • Administration
  • Atlassian
  • Business Analysis
  • Code Build
  • Code Management
  • Collaboration
  • CRM
  • Database
  • Diagramming
  • Email
  • Forms
  • Integration
  • Intranet
  • Mobile
  • Planning
  • Publishing
  • Reporting
  • Requirements Management
  • Scripting/Automation
  • Security
  • Test Management
  • Time Management
  • Translation
  • Utilities
  • Workflows

If you are looking for an independent, objective Category Performance Report of the apps you have today and those that you are considering please contact us!

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