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IT Service Desk Workflows Bundle

IT Service Desk Workflows Bundle

Incident Management
Raise incidents to restore normal service as quickly as possible in order to minimize any adverse impact on business operations. Incidents are prioritized according to urgency and business impact.

Problem Management
Involves root-cause analysis to determine and resolve the cause of incidents, proactive activities to detect and prevent future problems/incidents and a Known Error sub-process to allow quicker diagnosis and resolution.

Change Management
Enabling changes to be implemented with minimum disruption to IT service, ensuring they are recorded, evaluated, scheduled, tested, implemented, documented and reviewed in a controlled manner.

Blended Perspectives's key objective is to assist clients with the adoption of great 3rd party apps for the Atlassian Suite.

Based on our experience working with our clients and our in-depth research into the Atlassian Marketplace ecosystem. Sorting through the thousands of apps available, finding the hidden diamonds, can be quite a difficult and time-consuming task. This is where our unique expertise in the market can help you by analyzing and identifying the right apps to support your successful adoption of Atlassian tools.

Our Blended Perspectives' apps categories are listed below:

  • Administration
  • Atlassian
  • Business Analysis
  • Code Build
  • Code Management
  • Collaboration
  • CRM
  • Database
  • Diagramming
  • Email
  • Forms
  • Integration
  • Intranet
  • Mobile
  • Planning
  • Publishing
  • Reporting
  • Requirements Management
  • Scripting/Automation
  • Security
  • Test Management
  • Time Management
  • Translation
  • Utilities
  • Workflows

If you are looking for an independent, objective Category Performance Report of the apps you have today and those that you are considering please contact us!



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