Jira Service Management
Built on Atlassian’s Jira, the market leader in helping teams get work done, Jira Service Management delivers an effortless service experience, adapts to your needs, and promises set up time and pricing at a fraction of competitors. Redefine what ITSM means to your business with Jira Service Management.
Request Management
Jira Service Management helps you manage work across teams with one platform so your employees and customers quickly get the help they need.
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Incident Management
Bring your development and IT operations teams together to rapidly respond to, resolve, and continuously learn from incidents.
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Problem Management
Group incidents to problems, fast-track root cause analysis, and record workarounds to minimize the impact of incidents.
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Change Management
Empower your IT operations teams with richer contextual information around changes from software development tools so they can make better decisions and minimize risk.
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Asset Management
Store assets in Insight to manage inventory efficiently, track ownership and lifecycles, and reduce costs.
Configuration Management
Gain visibility into the infrastructure that supports critical applications and services. Use Insight to understand service dependencies so you can minimize risk.
Knowledge Management
Leverage Confluence for an open approach to knowledge management. Foster team collaboration across ITSM practices.
Watch our ITSM related webinars and download the guides below:
Enhancing an organization’s productivity with ITIL 4’s “Value Chain” – Dec 11, 2019
Join us in this engaging webinar where Troy DuMoulin (VP R&D at Pink Elephant) and Miles Faulkner (Co-CEO of Blended Perspectives) will describe the full stack of culture, practice, and automation as critical success factors for taking an integrated end-to-end approach to processes and automation.
ITSM and DevOps Connected – a practical guide based on best practices
Welcome to watch our Connecting the Enterprise webinar; why it matters in ITSM explained. Enjoy!
Success Stories
Success Stories
Halogenics – Based in Melbourne, Australia, Halogenics works closely with many of the country’s top medical research institutions, developing, implementing, and supporting technology systems to facilitate better research. Andy Fleming, founder and lead developer, is passionate about the effect his company is having on the study and possible cure of major diseases such as cancer and diabetes. Read More
VisaPrint – Vistaprint is a one-stop-shop for customized promotional material for small businesses. Its products include everything from custom business cards, to t-shirts, to personalized phone cases. Read More
Ready To Get Started?
Agile, SDLC, Program Management, ITIL/Service Desk Support / Jira, Confluence, Atlassian Toolset, Bitbucket, Atlassian Dev Ops. Solutions include PPM, Compliance and Risk Management, HR, CRM and general business process support.