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Jira Service Management

Built on Atlassian’s Jira, the market leader in helping teams get work done, Jira Service Management delivers an effortless service experience, adapts to your needs, and promises set up time and pricing at a fraction of competitors. Redefine what ITSM means to your business with Jira Service Management.

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Request Management

Jira Service Management helps you manage work across teams with one platform so your employees and customers quickly get the help they need.

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Incident Management

Bring your development and IT operations teams together to rapidly respond to, resolve, and continuously learn from incidents.

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Problem Management

Group incidents to problems, fast-track root cause analysis, and record workarounds to minimize the impact of incidents.

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Change Management

Empower your IT operations teams with richer contextual information around changes from software development tools so they can make better decisions and minimize risk.

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Asset Management

Store assets in Insight to manage inventory efficiently, track ownership and lifecycles, and reduce costs.

Configuration Management

Gain visibility into the infrastructure that supports critical applications and services. Use Insight to understand service dependencies so you can minimize risk.

Knowledge Management

Leverage Confluence for an open approach to knowledge management. Foster team collaboration across ITSM practices.

Watch our ITSM related webinars and download the guides below:

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Success Stories

Success Stories

Halogenics – Based in Melbourne, Australia, Halogenics works closely with many of the country’s top medical research institutions, developing, implementing, and supporting technology systems to facilitate better research. Andy Fleming, founder and lead developer, is passionate about the effect his company is having on the study and possible cure of major diseases such as cancer and diabetes. Read More

VisaPrint – Vistaprint is a one-stop-shop for customized promotional material for small businesses. Its products include everything from custom business cards, to t-shirts, to personalized phone cases. Read More

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Agile, SDLC, Program Management, ITIL/Service Desk Support / Jira,  Confluence, Atlassian Toolset, Bitbucket, Atlassian Dev Ops. Solutions include PPM, Compliance and Risk Management, HR, CRM and general business process support.

 

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