Insight – Asset Management

Enterprise Asset Management

Insight enhances the Atlassian platform with enterprise asset management. Having business assets in Jira makes all the difference, enabling you to understand the complex world around you.

Apps from the Insight family with over 500 installed instances in the Atlassian Marketplace.

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Insight is perfect for managing any IT-related assets

Use Insight to enhance any business process or to improve any business service. Insight is built to meet the diverse needs of any modern organization.

  • Powerful import framework
  • Structured data
  • Import audit trail
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Insight automation at your service

Use Insight’s powerful, easy-to-use automation framework to update assets, Jira issues, and external systems. Set up sophisticated automation rules that can do the work for you using our extremely powerful Insight Query Language (IQL).

  • Automation rules
  • HTTP requests
  • Groovy script
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Sophisticated imports

Insight comes with a world-class import framework that allows you to import clusters of unstructured data. Eliminate information silos and end up with a clear data structure gathered from multiple sources.

  • Powerful import framework
  • Structured data
  • Import audit trail
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Asset details

Use Insight to build unlimited logical representations of asset structures and dependencies. Describe any type of asset using predefined attribute types and add the required number of attributes. Attributes gives the power to relate assets to each other.

  • Asset attributes
  • References between assets
  • Rich variety of attribute types
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Powerful business intelligence

The reporting framework in Insight provides powerful business intelligence capabilities. Designing reports is simple and you can save and share reports with your team, either in Jira or in a tool such as Confluence.

  • Unlimited reporting
  • Business intelligence
  • Widgets
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Visualize dependencies and assess impact instantly

A set of graphs in Insight is used to visualize assets and their dependencies. Understand how assets depend on each other and what will happen if a certain asset is moved or removed from the structure. The schema graph assists data modeling as well.

  • Asset visualisation
  • Graphical representation
  • Asset references

Watch our ITSM related webinars and download the guides below:

Rethink your service desk for a fraction of the price.

Rethink your service desk for a fraction of the price.

Jira Service Management brings together dev, IT operations, and business teams to respond to business changes and deliver outstanding service desk experiences fast with the best ITSM practices, like request, incident, problem, change, and configuration management.

Webinar – ITIL 4: The Promise vs The Reality

Webinar – ITIL 4: The Promise vs The Reality

Watch this news breaking webinar Miles Faulkner and George Spalding discuss the evolution of ITIL 4 and Atlassian’s Jira Service Management. It’s been nearly a year now since we had Troy DuMoulin with us to discuss velocity across the enterprise and we wanted to revisit ITIL 4’s progress to date.

The Writing’s on the Wall for Server

The Writing’s on the Wall for Server

As partners, we too, had guessed this was coming… Atlassian is determined to lead with their cloud offering and for those who need specific data residency or functional requirements the data center product set. Server has just three or so more years, which actually is still a very decent runway.

Webinar: Agile ITSM Advanced Asset Management

Webinar: Agile ITSM Advanced Asset Management

With Atlassian’s acquisition of Mindville’s Insight, Atlassian is sending a signal that it is intent on becoming the leader in the ITSM and ESM space. This webinar covers how the Insight Asset Management solution works with Jira Service Desk, the future product plans Atlassian has for Insight, how Agile ITSM is changing enterprise performance velocity and the competitive landscape.

Is the ITSM Market Quickly Becoming a Two-Horse Race?

Is the ITSM Market Quickly Becoming a Two-Horse Race?

Jira Service Management (formerly Service Desk) and ServiceNow combined account for over 50% of the $4.1B ITSM market, with 10+ other companies competing for the other half. So, with that in mind, we think the appropriate question to ask is: is ITSM becoming a two-horse race? We certainly think so.

Has the Magic Quadrant Lost Its Magic?

Has the Magic Quadrant Lost Its Magic?

ITIL v4 has shifted its thinking to incorporate the whole value chain, it’s now all about flow. So you may be wondering, how relevant will traditional magic quadrants be moving forward?

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