ITSM and DevOps Connected – a practical guide based on best practices.

March 21, 2019

ITSM and DevOps Connected – a practical guide based on best practices.

Welcome to watch our Connecting the Enterprise webinar; why it matters in ITSM explained. Enjoy!

 

Watch our previous webinars:

Webinar: Real-Time Portfolio & Project Management at Rogers – Client Case Study

This webinar is a case study of how Rogers moved from a fragmented approach for Project and Portfolio Management to a consolidated platform using Confluence, Jira and Jira Service Management along with the main planning engine: BigPicture by SoftwarePlant; other apps include Comalatech’s Document Management, Insight, Eazy BI and more.

Webinar – Data Center Migration

Watch this webinar to learn our tips for migrating to Atlassian Data Center. Based on our extensive experience we lay out a roadmap starting with defining the target state through to data migration and production.

[Webinar] The State of ITSM and Software Development

With the advent of ITIL 4 more than ever, IT Support teams and Development teams are coming together to create value. This is being further propelled by research on the state of development from Atlassian who interviewed 2182 developers. 59% of teams operate “You Build It You Run It” models and its the big trend in development. We will further discuss these trends, as well as the challenge it poses for siloed enterprise processes and tools. George and I will recap integration use cases between IT support and ITIL processes and development teams further identifying winning strategies for creating value in organizations.

BigPicture

Webinar: BigPicture 8 Is Here! Improved Support for All Types of Planning in Enterprises

With only 1/3 of most companies IT as pure agile, hybrid planning modes are very important to ensure real time planning and portfolio management. Learn about the feedback from thousands of companies which led to this game changing new release of BigPicture 8.

Planning Webinar recording

[Webinar] Planning planning planning! – June 10, 2021

It’s been a while since we covered planning but it was one of our most successful webinars. So we’re gonna give you an update. There been a lot of developments in the category. The most notable being Jira Work Management. We will be doing a comprehensive review of JWM and it’s role vs. 3rd party planning apps. We have some interesting conclusions which suggest a powerful combination of both JWM and heavy-weight planning apps is the best strategy. We will also cover the latest developments in Jira Align.

Atlassian Cloud Migration Webinar Blended Perspectives

[Webinar] Road To a Successful Cloud Migration – Best Practices and Stories from the field

We gathered all the technical testimonies in cloud migrations and have distilled the defining lessons as well as tips & tricks to make your Atlassian cloud migration quicker, more effective, and minimize any hiccups

BlueCat

Webinar: When you can’t see the forest for the trees – BlueCat’s evolving journey with Jira

As a development team scales up, Jira’s default ticket hierarchy (epic/story/sub-task) can lead to a project visibility problem: You can’t see the forest for the trees. Watch this webinar to learn how BlueCat visualizes their work, and tames scale and complexity.

Webinar: Planning Apps in Atlassian Jira – A Detailed Update

Webinar highlights: Traditional planning is making a comeback in Jira – growth in the last year is well beyond pure Agile – long live the Gantt! Simple Calendar planning and checklists are increasingly popular. The main players – SoftwarePlant, Tempo and Atlassian – own close to 50% of the market between them.

Webinar – Accessibility + more for Atlassian Products

This webinar highlights one main use case – accessibility using Unstoppable from Addteq. Making Jira and Confluence more accessible to all users is very important because by law in many jurisdictions it must be so on public and internal web sites; so why not Atlassian?

Issue Cross Referencing Apps

Issue Cross-Referencing Apps Webinar Recap

Our recent webinar was on Issue Cross-Referencing Apps. There are many reasons to link issues, and many ways to do so. Furthermore, issue-linking provides the foundational capability for many of our solution blueprints, from PPM to GRC and beyond. In this webinar recap we’ll go over all of the main points from the webinar such as the key use-cases for linking issues, third-party apps that provide this functionality, data catalogues, asset records in Jira, requests from Service Management, and the power and limitations of object graphing.

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