Pink 2019 - webinar - ITSM and DevOps Connected 1
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ITSM and Dev Ops Connected - a practical guide based on best practices

We know you probably have a Service Now or similar solution (not Jira Service Desk) but nevertheless your IT folks are using Jira. We can show you how best to connect a service desk ITSM - ITIL compliant service to your development and release teams. This can at least provide a pattern for integrating your current stand alone services together à l'avenir. Use cases we will cover are:

  • Incident  management - through to problems - hand over to the dev team and resolution
  • Gestion des demandes - hand off, prioritization and deployment
  • Knowledge management for shift left best practices
  • Overall cross ITSM and dev Ops KPIs to measure operational performance

Come spend 45 mins including an open discussion on how better connect your organization from end to end…

Pink 2019 - webinar - ITSM and DevOps Connected 5
Pink 2019 - webinar - ITSM and DevOps Connected 7

La mission de Blended Perspectives est de permettre aux entreprises de libérer le pouvoir de leurs équipes et d'exploiter le véritable potentiel de leurs activités grâce aux applications d'entreprise de Jira Software et aux milliers d'applications fournies par Atlassian Marketplace. 

© 2018 BLENDED PERSPECTIVES INC. TOUS DROITS RÉSERVÉS

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