Blog
Rethink your service desk for a fraction of the price.
Jira Service Management brings together dev, IT operations, and business teams to respond to business changes and deliver outstanding service desk experiences fast with the best ITSM practices, like request, incident, problem, change, and configuration management.
Re-imagining GRC (Governance, Risk & Compliance)
Risk management is going on in varying degrees with varying effectiveness all over most organizations. The problem is its too decentralized and inaccessible to any formal GRC group. We believe there is a better way.
New Apps in the 500 Club! – December 2020
Welcome to the new Apps in the club! When we started our analysis over a year ago, we wanted to understand if there was any major Pareto effect in the marketplace. Also we needed a way to determine who we should prioritize in adding to our categories. As a reminder vendors self select their categories on the Atlassian Marketplace. Its certainly democratic yet it can mean if you want to know who the real players are in any category, there is a lot of “noise”.
Appfire – Still On Fire!
On December 22nd Appfire made its 5th major takeover of 2020 acquiring Artemis Software and its suite of apps. The takeover of Artemis strengthens Appfire’s app portfolio, particularly in Publishing (MultiExcerpt) and Collaboration (Survey and Vote Macros).
New Apps in the 500 Club! – November 2020
Welcome to the new Apps in the club! When we started our analysis over a year ago, we wanted to understand if there was any major Pareto effect in the marketplace. Also we needed a way to determine who we should prioritize in adding to our categories. As a reminder vendors self select their categories on the Atlassian Marketplace. Its certainly democratic yet it can mean if you want to know who the real players are in any category, there is a lot of “noise”.
Service Management Strategies in the New Virtual World – itSMF Canada; November 30 – December 1, 2020
Miles Faulkner, CEO at Blended Perspectives will be discussing the evolution of ITIL 4 to date – this will include our view of the framework, its implications, challenges as well as service management adoption so far.
Appfire – On Fire!
Appfire’s spree of smart acquisitions this year has transformed the vendor, already the largest in the marketplace, into the major player in a number of key categories.
Jira Service Management – What You Need to Know
JSM (Jira Service Management) is a game changing play by Atlassian to retire JSD as a pure product and replace it with a more comprehensive overall capability to support the full ITIL spectrum.
New Apps in the 500 Club! – October 2020
Welcome to the new Apps in the club! When we started our analysis over a year ago, we wanted to understand if there was any major Pareto effect in the marketplace. Also we needed a way to determine who we should prioritize in adding to our categories. As a reminder vendors self select their categories on the Atlassian Marketplace. Its certainly democratic yet it can mean if you want to know who the real players are in any category, there is a lot of “noise”.
Toronto ACE re-boot – Jira Administration by Blended Perspectives
Toronto ACE group will host a virtual Atlassian Community Event where Blended Perspectives will have a presentation by on apps to make Jira administration easier, interesting use cases and best practices.
Blended Perspectives is a proud sponsor of 2020 TAC Fall Conference
Blended Perspectives is proud to sponsor the TAC (Toronto Agile Community) Fall Conference November 6th, 2020.
The Writing’s on the Wall for Server
As partners, we too, had guessed this was coming… Atlassian is determined to lead with their cloud offering and for those who need specific data residency or functional requirements the data center product set. Server has just three or so more years, which actually is still a very decent runway.
New Apps in the 500 Club! – September 2020
Welcome to the new Apps in the club! When we started our analysis over a year ago, we wanted to understand if there was any major Pareto effect in the marketplace. Also we needed a way to determine who we should prioritize in adding to our categories. As a reminder vendors self select their categories on the Atlassian marketplace. Its certainly democratic yet it can mean if you want to know who the real players are in any category, there is a lot of “noise”.
New York ACE – Enterprise Agility with Jira Align and Review of Marketplace 3rd Party Apps – September 24, 2020
The September NY ACE event is all about scaling at the enterprise with the right set of tools. Expect an exciting set of talks on Jira Align and a review of the marketplace 3rd party apps. Don’t forget, it’s a virtual event so it’s BYOB!
Scripting & Automation Tools: Are they Always the Answer?
Atlassian Partners and app vendors that make and sell scripting and automation tools too often push the idea that scripting or automation are the solutions to every problem. While the usefulness of these tools is undeniable, they are not always the answer.
Atlassian Acquires Insight – Asset Management Creators Mindville
On July 30th, Atlassian announced that it had acquired Mindville, creators of the incredibly popular app Insight – Asset Management. This is a fascinating, but not unexpected development.
New Apps in the 500 Club! – July 2020
Welcome to the new Apps in the club! When we started our analysis over a year ago, we wanted to understand if there was any major Pareto effect in the marketplace. Also we needed a way to determine who we should prioritize in adding to our categories. As a reminder vendors self select their...
The Mobile Mystery – Why aren’t Atlassian Mobile Apps charging in this market?
Mobile Apps: Underutilised and Underappreciated? This post provides a quick summary of the state of play in the mobile category. We’re surprised by the results but looking back its probably no real surprise given the history and the landscape. A flip side to this is that we think many organizations should fill their mobile app gap quickly and ensure their teams are fully productive.
McKinsey’s Double Whammy (or why aren’t you investing in the tools?)
“Double Whammy” is defined as a “two-fold blow or set back”. The first “whammy” is that according to McKinsey, only 5% of executives understand that for high performing teams, collaboration and dev ops tools, are the number one contributor to achieving a 5 fold revenue improvement…
Blended Perspectives: Proud Sponsor of the BAtimes and PMtimes Virtual Conference
Blended Perspectives is proud to be a platinum sponsor of the upcoming BAtimes & PMtimes virtual conference happening on May 26th and 27th. BAtimes and PMtimes are great resource providers for Project Managers and Business Analysts, so we are excited to support this event and attach our name to it.
STAREAST Testing Conference follow-up survey results
On May 6th and 7th, Blended Perspectives hosted a virtual booth at the popular StarEast Testing Conference. We had a great time, and are grateful to everyone who stopped by to check it out and especially to the over 100 people who filled out our survey questions on the use of Jira in their testing processes.
Real Time PPM (Portfolio & Project Management) webinar follow-up- survey results
A few days ago, our Co-CEO Miles Faulkner hosted a webinar entitled “Real Time PPM”, and it was our best-attended webinar ever. During the presentation, we asked the attendees several questions to get a better feel for the audiences’ makeup and particular needs and interests, and below are some of the results.
Come meet Blended Perspectives’ Experts at STAREAST 2020
If you are interested to explore the latest solutions, technologies, and tools in testing come join us and check out our virtual booth on May 6-7, 2020.
Intranets – Taking Your Confluence to the Next Level
Atlassian’s Confluence is used every day by millions of people in organizations of all sizes worldwide. The bigger your team or more chaotic the times the more you need to make new connections, communicate clearly and drive change. An intranet is powerful tool in Atlassian’s arsenal.
Cloud Migration: Covid-19 – The Straw That Broke the Camel’s Back
BP understands that a part of the migration challenge is not just moving the core Atlassian apps but also working with third-party vendors where needed to ensure a smooth migration. We have extensive relationships and even in some cases custom pre-built APIs.
We’re ready to help speed your pathway with our Cloud Agile Migration approach (CLAM). More to come!
Is Tempo the world’s largest time management vendor? (aka Atlassian too?)
Its been a crazy week with Atlassian’s Summit and some very interesting acquisitions. Tempo’s acquisition of Prime Timesheets makes them now the undisputed king of the hill in this category.
Marketplace reports and profiles now available!
As Atlassian focuses on cloud and performance at scale on Data Center – how you leverage 3rd party apps is going to make a huge difference in terms of your Atlassian ROI. We’re here to help you achieve that ROI, today and tomorrow.
Come meet Blended Perspectives’ Experts at PMXPO 2020
Free webinar PMXPO 2020! Mark your calendar for a great virtual conference. If you are interested in breaking free from spreadsheets, MS Project and into a real time PPM solution come join us and check out our virtual booth.
Blended Perspectives response to Covid-19
About 10 days ago, (Mar 2nd) Senior Management at Blended Perspectives shifted the company to a remote-work model as a temporary response to the rapidly developing situation regarding COVID-19. As many other companies around the world make similar decisions, we want to assure everyone that this...
Link Less, Connect More. The Joy of Glossary Apps for Confluence
When managing something as complex as an organization’s internal knowledge base, effectively linking related pages and content is crucial for many reasons. Links make it easier for new employees to find what they need to hit the ground running, helps Confluence’s search algorithm, and make general content maintenance easier.
Is the ITSM Market Quickly Becoming a Two-Horse Race?
Jira Service Management (formerly Service Desk) and ServiceNow combined account for over 50% of the $4.1B ITSM market, with 10+ other companies competing for the other half. So, with that in mind, we think the appropriate question to ask is: is ITSM becoming a two-horse race? We certainly think so.
Calgary – Atlassian Group Meetup – February 20th, 2020
Will you be in Calgary on February 20th? If so, come to the Atlassian Group Meetup, we want to meet you!
Forrester’s 2019 Wave Shows Strength of Atlassian Jira Service Management (formerly Service Desk)
Forrester has released their 2019 “Wave” graph for enterprise software management tools showing that as well as having a sizable market-share, Atlassian Jira Service Management (formerly Service Desk) leads the pack in strategic vision.
Atlassian Team Tour: Enterprise Edition – Toronto 2020
Join other Canadian business leaders like yourself and explore ways your teams can better adapt to accelerating change, increasing complexity, and drive results.
Australian Wildfires
We at Blended Perspectives are heartbroken by the ongoing devastation caused by the wildfires that are raging across Australia. Australia is a place that is incredibly close to our hearts at Blended Perspectives.
Has the Magic Quadrant Lost Its Magic?
ITIL v4 has shifted its thinking to incorporate the whole value chain, it’s now all about flow. So you may be wondering, how relevant will traditional magic quadrants be moving forward?
Enhancing an organization’s productivity with ITIL 4’s “Value Chain” – Dec 11, 2019
Join us in this engaging webinar where Troy DuMoulin (VP R&D at Pink Elephant) and Miles Faulkner (Co-CEO of Blended Perspectives) will describe the full stack of culture, practice, and automation as critical success factors for taking an integrated end-to-end approach to processes and automation.
Planning Apps in Jira – A Detailed Update – Webinar
Webinar – October 17, 2019 01:00 pm – It’s been nearly a year since we first started collecting Market place data and we wanted to celebrate by providing a report on the state of the planning category for Jira apps.
Atlassian Price Increase Announcement 2019
Atlassian is increasing the price of their product offerings to allow the continued investment in building a platform across each of their product lines that provide the scale, reliability, security, and robust product capabilities you’ve come to expect from Atlassian.
August 2019 Confluence Server advisory – Local File Disclosure Vulnerability – CVE-2019-3394
This morning, a critical severity security vulnerability advisory was issued detailing susceptibilities in Confluence Server and Data Center versions. – August 2019 Confluence Server advisory – Local File Disclosure Vulnerability – CVE-2019-3394
7 tips on a successful Server to Cloud migration
Experience Counts – Migration is one of our day-to-day jobs, and we experience dealing with unexpected technical and functional challenges. Let us help you avoid those
Service Desk vs Service Now – it’s all over
We just came across this Gartner report which is called Peer Insights. If you believe in good research and you believe in good user reviews – the battle between Service Now and JSD (Jira Service Desk) is all but over.
The best things in life are free (at least for a while)! The top ten fast moving free Atlassian Marketplace Apps.
In the Atlassian Marketplace there are thousands of apps available – sorting through it all can be almost impossible. Where are the hidden diamonds? Our Marketplace Analytic Service can sort through and analyse all this information to give you a very thorough understanding of what’s hot and what’s not.
Developments for Server products presented at the Atlassian Summit 2019
The latest developments in server products were presented in the session Product Keynote: Server and Data Center.
What the Top 10 Atlassian Marketplace apps tell us about what’s hot in productivity tools
This is an interesting talk on the top ten Atlassian Marketplace Apps. Our own Miles presented just before Atlassian Summit in Las Vegas during a knowledge share session; courtesy of //SEIBERT/MEDIA.
Opsgenie and Modern Incident Management positioning at the Atlassian Summit 2019
An excellent review of Opsgenie features was provided to show case how OpsGenie empowers DevOps Teams to plan for service disruptions and stay in control during incidents.
Holy Guacamole! 1 + 1 = 3 Atlassian Jira Align (AgileCraft) is by far the market leader in the Enterprise Agile Planning Tool Space
Holy Guacamole! This is big news about Atlassian’s latest acquisition – Jira Align. Atlassian, prior to the acquisition was already a “challenger”. Now with the AgileCraft acquisition – they are are surely King of the Hill!
500% increase in builds – from idea to reality
Blended Perspectives contributed to success of our client, Equitable bank, and the improvement of the build performance by 500% with Atlassian Cloud tools design and implementation.
A side of diagramming with that Burger? The Top Ten Atlassian Third Party Apps
The Marketplace is a vibrant, low cost, magical place for new functionalities that leverages your Atlassian investment – congratulations to the top ten applications!
ITSM and DevOps Connected – a practical guide based on best practices
Welcome to watch our Connecting the Enterprise webinar; why it matters in ITSM explained. Enjoy!