Built on Atlassian’s JIRA, the market leader in helping teams get work done, JIRA Service Desk delivers an effortless service experience, adapts to your needs, and promises set up time and pricing at a fraction of competitors.
Redefine what IT means to your business with JIRA Service Desk.
For over 10 years, our certified experts have been providing a full range of services and innovative, cost-effective Agile, Scrum and Scaled Agile solutions built on Atlassian products, for I.T. and beyond.
Our unique, solutions based offering, is powered by a proprietary set of templates and patterns, tailored to each business practice, process and complexity, enabling our clients from St. Albert to grow and achieve peak efficiency. We have deep technical skills in all things Atlassian and are also a certified Atlassian Training Partner.
JIRA Service Desk* delivers an effortless service experience, adapts to your needs, and promises set up time and pricing at a fraction of competitors.
*Provided in St. Albert by Blended Perspectives, Atlassian Platinum Solution Partner and authorized Training Partner.
Powerful SLAs. Up and running with out-of-the-box service level agreements or make your own.
Simple self-service. Quickly deploy a service request catalog with a consumer grade experience that user love.
Integrated knowledge management. Provide access to valuable knowledge with the JSD integration with Confluence. Users see related KB entries from the request portal which free up agents from answering the same questions over and over.
Real-time collaboration. Empower an IT team with the ability to discuss issues instantly and to create HipChat rooms from a ticket with one click.
Automation. With a simple, intuitive UI, the automation engine performs actions based on specific events and conditions defined by the JSD admin.
Streamlined ticket management. Maps to the way your service team works powered by the amazingly flexible JIRA Query Language (JQL) with customizable assignment queues.
Experience. Expertise. Results.
Unleashing enterprise productivity through every team.
Jira Service Desk in St. Albert provided by Blended Perspectives
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Agile, SDLC, Program Management, ITIL/Service Desk Support / JIRA, Confluence, Atlassian Toolset, Bitbucket, Atlassian Dev Ops. Solutions include PPM, Compliance and Risk Management, HR, CRM and general business process support in St. Albert.