We will show you how in practical terms and a walk through of how ITIL4 can be more than just a dream but in fact reality. We will also show how Service Management can be a fully “enmeshed” capability with other enterprise processes.
Jira Service Management will feature front and center along with Atlassian cloud capabilities. Another interesting dimension is that we will be introducing our cloud implementation of Refined for Jira.
CEO @Blended Perspectives
Highly experienced and seasoned IT Services and Project Manager, Agile Scrum Master, PMI, and ITIL certified. He is highly conversant with Atlassian products, especially Jira and Confluence. Miles has a wide experience in both infrastructure and development environments and is responsible for a range of large scale clients and initiatives to radically improve the performance and capability of IT and Business teams. He provides value-added services in best practices for Jira configuration to support software development, ITIL processes as well as project & program management.
Blended Perspectives is an Atlassian Solutions Platinum Partner with experience across various industries and organizations. For over 13 years our certified experts have been providing a full range of services and innovative, cost-effective Agile, Scrum, and Scaled Agile solutions built on Atlassian products – for I.T. and beyond. Our unique, solutions-based offering, is powered by a proprietary set of templates and patterns, tailored to each business practice, process, and complexity, enabling our clients to grow and achieve peak efficiency. We have deep technical skills in all things Atlassian and are also a certified Atlassian Training partner.
Watch our previous webinars:
Watch this webinar as we provide a context for assessing testing apps, identifying the relevant ones for discussion, analyzing their strengths and weaknesses.
Webinar highlights: Traditional planning is making a comeback in Jira – growth in the last year is well beyond pure Agile – long live the Gantt! Simple Calendar planning and checklists are increasingly popular. The main players – SoftwarePlant, Tempo and Atlassian – own close to 50% of the market between them.
Watch this webinar if you’re considering migrating to Cloud to learn from our experience.At Blended Perspectives, we regularly perform much more complex migrations: supported and unsupported apps, custom workarounds, data clean up, and of course, finally getting you to the cloud.
This webinar highlights one main use case – accessibility using Unstoppable from Addteq. Making Jira and Confluence more accessible to all users is very important because by law in many jurisdictions it must be so on public and internal web sites; so why not Atlassian?
Join us for a tour of Linchpin and the upcoming Linchpin Cloud – social personalized intranets that extend Confluence to coordinate larger teams, bring in the voice of corporate communications, and much more.
As a development team scales up, Jira’s default ticket hierarchy (epic/story/sub-task) can lead to a project visibility problem: You can’t see the forest for the trees. Watch this webinar to learn how BlueCat visualizes their work, and tames scale and complexity.
Watch our webinar for a reader’s digest of all the changes in the Atlassian world plus the major acquisitions and moves in the app marketplace. There is no doubt that Atlassian is moving to a cloud first future.
Watch this engaging webinar where Troy DuMoulin (VP R&D at Pink Elephant) and Miles Faulkner (Co-CEO of Blended Perspectives) will describe the full stack of culture, practice, and automation as critical success factors for taking an integrated end-to-end approach to processes and automation.
Join us for a review of portal technologies for Atlassian-based environments, answering what can be a surprisingly tricky question: how role-workers can get into context to work.
Jira & Confluence are the platforms of choice for over 60,000 organizations. Worldwide, millions of knowledge workers use customized Atlassian workspaces tailored to their departmental and teams’ needs.