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[Webinar] Integrated ITSM – Beyond JSM

March 30, 2021

We will show you how in practical terms and a walk through of  how ITIL4 can be more than just a dream but in fact reality. We will also show how Service Management can be a fully “enmeshed” capability with other enterprise processes.

Jira Service Management will feature front and center along with Atlassian cloud capabilities. Another interesting dimension is that we will be introducing our cloud implementation of Refined for Jira.

Speaker

Miles Faulkner

CEO @Blended Perspectives

Highly experienced and seasoned IT Services and Project Manager, Agile Scrum Master, PMI, and ITIL certified. He is highly conversant with Atlassian products, especially Jira and Confluence. Miles has a wide experience in both infrastructure and development environments and is responsible for a range of large scale clients and initiatives to radically improve the performance and capability of IT and Business teams. He provides value-added services in best practices for Jira configuration to support software development, ITIL processes as well as project & program management.

Blended Perspectives is an Atlassian Solutions Platinum Partner with experience across various industries and organizations. For over 13 years our certified experts have been providing a full range of services and innovative, cost-effective Agile, Scrum, and Scaled Agile solutions built on Atlassian products – for I.T. and beyond. Our unique, solutions-based offering, is powered by a proprietary set of templates and patterns, tailored to each business practice, process, and complexity, enabling our clients to grow and achieve peak efficiency. We have deep technical skills in all things Atlassian and are also a certified Atlassian Training partner.

Watch our previous webinars:

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[Webinar] Getting the BigPicture – Updates from Appfire and All Things PPM

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Real Time PPM (Portfolio & Project Management)

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BlueCat

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[Webinar] Atlassian Integrations: A Practical Demo with yasoon’s Microsoft 365 for Jira – Feb 10, 2022

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Using our MARS™ database of 3rd party applications we’ll delve into where this growth is coming from, which tools users are choosing to integrate to (and which they’re not), and why effective integration between Atlassian and other products is more important than ever.

Webinar – A detailed Review of Administration Apps for Atlassian

Watch our webinar to find out all about leading apps to help make the world of supporting Atlassian easier.

Reporting on Reporting – A Comprehensive Analysis of Reporting Apps in the Atlassian Marketplace

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Diagramming: A Surprisingly Hot Atlassian Marketplace Category

Watch this webinar about the increasingly popular Atlasssin Marketplace category – Diagramming – (the fourth largest by total instances) we will identify the major players, market size, main use cases and savings you can make by moving all your diagrams to Confluence.

Road to a successful atlassian cloud migration

[Webinar] Road To a Successful Cloud Migration – Best Practices and Stories from the field

We gathered all the technical testimonies in cloud migrations and have distilled the defining lessons as well as tips & tricks to make your Atlassian cloud migration quicker, more effective, and minimize any hiccups

Webinar – ITIL 4: The Promise vs The Reality

Watch this news breaking webinar Miles Faulkner and George Spalding discuss the evolution of ITIL 4 and Atlassian’s Jira Service Management. It’s been nearly a year now since we had Troy DuMoulin with us to discuss velocity across the enterprise and we wanted to revisit ITIL 4’s progress to date.

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