Miles has a wide experience in both infrastructure and development environments, and is responsible for a range of large scale clients and initiatives to radically improve the performance and capability of IT and Business teams. He provides value added services in best practices for JIRA configuration to support software development, ITIL processes as well as project & program management.
In addition to his B.Sc. and M.Sc. in Computing Science, Martin holds an MBA specializing in Organizational Development. Martin has been an invited conference speaker on the topic of Wikis, notably during KM World 2006, and Office 2.0, 2007 and City of Toronto Web2.0 Summit 2008. Martin runs Toronto Wiki Tuesdays, and Knowledge Workers Toronto, monthly meetups dedicated to issues and solutions solving knowledge work issues and using Wiki Technologies. Martin was Industry chair for WikiSym 2010, the International Conference on Wikis.
Excited to see the hard work of my team in partnership with our technology partners and Blended Perspectives – Atlassian Platinum Solution Partner to deliver a holistic intake and PPM solution across Rogers!
This will enable self serve real time reporting at all levels for $2.1B of capital initiatives, standardize intake and project management and deliver cost savings thru tool simplification.
Michelle Boutin, Director of Operations (PMO)
Blended was able to work eﬀectively with our Delivery and Operations teams to implement best practices, end -to- end development tools and its conﬁgurations based processes and approaches which were instrumental in our forward progress.
Dan Broten, VP of Technology
Blended Perspectives has approached their engagement with WE as a partnership which has left us feeling that they are truly invested in our success.
Sonja Marcan (Director, Agile Delivery) & Dan Kuzmicki (Director, Enterprise Services)
Service Management Strategies in the New Virtual World – itSMF Canada; November 30 – December 1, 2020
Miles Faulkner, CEO at Blended Perspectives will be discussing the evolution of ITIL 4 to date – this will include our view of the framework, its implications, challenges as well as service management adoption so far.
Appfire’s spree of smart acquisitions this year has transformed the vendor, already the largest in the marketplace, into the major player in a number of key categories.
JSM (Jira Service Management) is a game changing play by Atlassian to retire JSD as a pure product and replace it with a more comprehensive overall capability to support the full ITIL spectrum.
Ready To Get Started?
Agile, SDLC, Program Management, ITIL/Service Desk Support / Jira, Confluence, Atlassian Toolset, Bitbucket, Atlassian Dev Ops. Solutions include PPM, Compliance and Risk Management, HR, CRM and general business process support.