Miles Faulkner is a highly experienced and seasoned IT Services and Project Manager, Agile Scrum Master, PMI and ITIL certified. He is highly conversant with Atlassian products, especially JIRA and Confluence. He is also the author and driving force behind Synthesis © – Blended Perspectives’ unique knowledge library of issue type templates, workflows and configured workspaces. Miles is one of the foremost experts in analyzing Atlassian marketplace activity and trends, bringing this critical information to all Blended Perspectives clients.
Miles has a wide experience in both infrastructure and development environments, and is responsible for a range of large scale clients and initiatives to radically improve the performance and capability of IT and Business teams. He provides value added services in best practices for JIRA configuration to support software development, ITIL processes as well as project & program management.
Martin Cleaver has provided Wiki-focused services since 2001, making Martin one of the world’s most established Wiki Consulting professionals. Martin performed his first wiki implementation at Arthur Andersen, where he was a manager specializing in Large Scale Integration projects, and in the years following provided solutions based on wiki platforms such as Confluence, TWiki, TikiWiki, Foswiki and Media Wiki.
In addition to his B.Sc. and M.Sc. in Computing Science, Martin holds an MBA specializing in Organizational Development. Martin has been an invited conference speaker on the topic of Wikis, notably during KM World 2006, and Office 2.0, 2007 and City of Toronto Web2.0 Summit 2008. Martin runs Toronto Wiki Tuesdays, and Knowledge Workers Toronto, monthly meetups dedicated to issues and solutions solving knowledge work issues and using Wiki Technologies. Martin was Industry chair for WikiSym 2010, the International Conference on Wikis.
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Agile, SDLC, Program Management, ITIL/Service Desk Support / Jira, Confluence, Atlassian Toolset, Bitbucket, Atlassian Dev Ops. Solutions include PPM, Compliance and Risk Management, HR, CRM and general business process support.