Communication has always been a key to success in companies. Business leaders recognize that collaboration, transparent goals and team discussions are a driving factor to increase productivity and efficiency.
Chat tools are not new, but the inclusion of team chat tools, into the flow of work, coined by GitHub as “ChatOps” is a recognized differentiator. “ChatOps is a collaboration model that connects people, tools, process, and automation into a transparent workflow. This flow connects the work needed, the work happening, and the work done in a persistent location staffed by the people, bots, and related tools.” – ChatOps, Atlassian.
The productivity rewards of team collaboration tools like Hipchat and Slack, early group chat competitors that featured high connection drove mass adoption. With Slack claiming, over 77% of companies in the Fortune 100 have adopted their tool. Atlassian’s purchase of HipChat has paid dividends – it’s highlighted Atlassian to many business teams that were already buying HipChat.
Recently Atlassian upended HipChat cloud by introducing Stride, a replacement for HipChat to out-compete Slack. So – how does Stride live up to the standards of todays ChatOps movement and culture?
All Roads Lead to One
Atlassian has designed Stride to be the conversation hub for communication between you and your team members. Similar to HipChat, Stride will feature a room system that allows user to create topic specific rooms, and have discussions either through text or their new video chat system. Unlike Slack, Stride provides a dial-in number for guests to able to participate in meetings and discussions on the go, and without the need of third party apps. This, along with the ability to take over someone else’s screen, will allow for deeper collaboration opportunities between teams and team members. Similar to “HipChat” and “Slack”, Stride will also allow users to store and exchange files, making Stride a central hub for communications between teams and systems.
Break Out Decisions
ChatOps promotes the idea of quick, fast and efficient team discussions and meetings. Large team meetings are notoriously costly and disruptive to the flow and don’t necessarily make it clear what decisions and tasks team members need to go forward. Stride’s new signature feature, Actions and Decisions, provides users with the ability to dynamically create tasks, assign them to team members and track progress, all within Stride. This summary of tasks and decisions live on Stride’s sidebar, viewable at a glance. Surfacing decisions within Stride persists a written record of the discussions leading up to the task. Team members missing a meeting won’t fall behind with Stride’s new Focus mode: decisions or tasks made while away are stacked and presented to you once you return to the app.
Auto-bots and API’s
Stride’s extensive API allows teams to further automate by integrating other systems and tools into the decision making process. Using the API, teams can create commands that trigger other systems like Jira or Confluence. These can, for example, generate sets of tasks or documents, initiated by talking to the bot in Stride. Bots can also streamline automation by responding to alerts and decisions. These integrations are classic ChatOps, bringing systems to respond dynamically stitching together multiple components and departments.
ChatOps has hit mainstream, but noise originates from over-communicating. The Atlassian Teamwork Platform is a reimagining of the way teams will work togther in the future use of all Atlassian tools.
The new features included in Stride allow teams to be able to communicate and make decisions more efficiently and help foster a healthy and involved company culture. Stride is Atlassian’s latest product and it’s joining a large family of development and collaboration tools that are rising is popularity and use among leading companies around the world.
To find out more about Stride and other Atlassian products, we at Blended Perspectives can provide the support and information needed for your business to succeed and reach beyond its limits. Our contact page is here.